Cancellation Policy:
At Kedarnath Enterprises, we strive to process and ship your orders as quickly as possible.
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Orders can be cancelled before shipping or within 3 hours of placing the order, whichever occurs first.
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Once the order has been shipped, it cannot be cancelled.
Refund Policy:
We offer refunds only for damaged or defective products.
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Any refund request must be made within 7 days of receiving the product.
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To initiate a refund, please share clear photos or videos of the damaged product and packaging for verification.
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After verification, we will process your refund to your original mode of payment within 7–10 business days.
Note:
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Products damaged due to mishandling, improper use, or installation are not eligible for refunds.
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Customized or made-to-order items are non-refundable once production begins.